Katherine Hillenbrand

Katherine serves as the director of resident experience at the Office of Innovation, leading the Office’s efforts to streamline, simplify, and improve how New Jersey delivers key benefits and services to residents.

She has over a decade of experience in the civic tech field, with prior roles working in state and federal government as well as with city governments. Her experience includes: serving as a Presidential Innovation Fellow focused on WIC modernization; working as a product manager for the Massachusetts Digital Service on programs including Paid Family and Medical Leave; and managing a community of practice for city chief data officers.

Katherine received a Bachelor of Arts degree from Amherst College and a Master in Public Administration degree from Harvard Kennedy School.