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 OFFICIAL SITE OF THE STATE OF NEW JERSEY
OFFICIAL SITE OF THE STATE OF NEW JERSEY

This site is in beta and a work in progress

OFFICE OF INNOVATION
State of New Jersey

Join Us

Interested in improving the lives of New Jerseyans by designing and delivering modern policies and services?

Apply for open roles or share your profile so we can be in touch when additional opportunities arise in the future.

We encourage applicants to apply to current open roles as soon as possible and will be considering new applications on a rolling basis.

See open roles

Our team

The State of New Jersey Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey. We use data-driven, agile, and human-centered and equitable design practices to deliver innovative solutions involving tech, talent, process, and policy with the support of Governor Murphy and his Administration, the Chief Innovation Officer Beth Simone Noveck, and other senior leadership.

Our team operates as a startup within government, and our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation. We kickstart new initiatives and assist teammates and partners when urgent challenges arise. We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges.

We’re currently hiring for the following positions: 

Excited to join us, but don’t see an open role for you? Submit your profile and we’ll be in touch as new opportunities arise. Expertise we seek includes: 

Open roles

Full-Stack Product Designer

We are seeking a nimble product designer with at least 5 years of experience who is ready to roll up sleeves, both leading and diving into all parts of the design process. You should be comfortable working in a startup environment where you think independently and operate with a high degree of autonomy. Given the pandemic, we’re looking for self-starters who are skilled at driving projects forward while communicating and collaborating closely with the team at a distance. 

As a part of the team, you will:

  • Deliver solutions that meet the needs of diverse users across New Jersey
  • Lead end-to-end research planning and execution using modern practices and tools to arrive at key insights and solutions that can be iteratively developed by the team and tested with users
  • Partner closely with engineers, product managers, and other team members to translate UX/UI design into iteratively developed products that meet the needs of our users
  • Solve complex problems through the use of human-centered design, open-source development and innovation, data-driven decision making, and agile development practices
  • Create and execute research and testing plans for each phase of the project
  • Use both equitable human-centered and data-driven research methodologies to generate insights and key learnings
  • Design mockups, wireframes, user stories, and other guides that inform the development of products and can be shared with team members and stakeholders
  • Develop and iterate on content that meets the needs of our users
  • Collaborate with diverse stakeholders and subject matter experts to define new features and iterate existing capabilities
  • Serve as a coach and catalyst for leveraging modern data-driven and human-centered design practices across the team and the State in the areas of design research, interaction design, service design, visual design, and information architecture
  • Drive user adoption and engagement 
  • Take part in office-wide initiatives, such as stand-ups, to enable collaboration and support across projects 
Preferred Technical Experience, Skills, and Abilities

Applicants will be assessed based on an ability to excel at one or more product design disciplines: user experience design, user interface design, visual design, and content design.  

We are seeking individuals with the following experience, skills, and abilities: 

  • Leading user experience design and research to iteratively develop digital products or services within large or complex environments as part of a cross-functional team
  • Conducting rapid evidence reviews, research, and field scans
  • Defining user needs and experience goals using such frameworks as personas, storyboards, scenarios, and flowcharts
  • Designing and specifying user interfaces and information architecture, reusing design patterns where relevant
  • Developing accessible content
  • Leveraging technologies such as Sketch, Adobe Creative Cloud, and equivalent interaction design tools; InVision, Quartz Composer, or equivalent prototyping tools; and modern CSS and HTML. 
  • Prototyping designs at varying levels of fidelity using static mocks, click-through prototypes, basic CSS and HTML
  • Working closely with front-end engineers to translate wireframes and prototypes into functional working front-end code
  • Setting up and facilitating user research sessions to assess the usability of designs or live code
  • Communicating research findings, design rationale, and goals both verbally and visually
  • Leveraging global web design standards
Apply now
Full-Stack / Site Reliability Engineer

We are seeking site reliability and full-stack software engineers with at least 5 years of experience using modern languages and practices who can translate a concept into solutions for users. You should be comfortable working in a startup environment where you think independently and operate with a high degree of autonomy. Given the pandemic, we’re looking for self-starters who are skilled at driving projects forward while communicating and collaborating closely with the team at a distance. 

As a part of the team, you will:

  • Deliver solutions that meet the needs of diverse users across New Jersey
  • Operate as a solution architect, taking problems that may be poorly specified and finding the best software solutions, including evaluating custom-developed vs. SAAS options
  • Own features end-to-end, from planning to structuring data models to designing and building front-end interfaces
  • Apply leading industry development practices to solve complex problems through the use of human-centered design, open-source development and innovation, data-driven decision making, and agile development practices
  • Lead a team of engineers and/or the engineering process
  • Deliver projects with complex requirements, multiple stakeholders with disparate views, or high levels of bureaucracy
  • Deliver public-facing products or features on public-facing products with a large number of users (i.e. 100,000+)
  • Deliver tools or products with high uptime or availability requirements (i.e. SLAs of 99.9%+)
  • Work closely with product managers, designers, experts, leadership, and diverse stakeholders to translate findings and designs into product
  • Iteratively release new products that can be tested with users
  • Coordinate development activities (including the establishment of development processes) and make technical decisions that reflect the ideal solution and practical realities
  • Build and maintain the underlying technical architecture and processes -- including a cloud environment as well as continuous integration, automated testing, and source control processes -- that will enable the team’s success across initiatives
  • Develop technical documentation that can support the completion of state requirements
  • Provide counsel on technical matters in plain English to our team and stakeholders
  • Solve challenges using a wide toolkit that includes writing code, building the technical capacity of the team and State, translating user needs into technical decisions, mapping out technical options and architecture, and coaching and presenting to colleagues
  • Coordinate and work with in-house department and agency technical teams, including those who support legacy systems, to execute on development projects and ensure that they are set up to succeed
  • Take part in office-wide initiatives, such as stand-ups, to enable collaboration and support across projects 
Preferred Technical Experience, Skills, and Abilities

Applicants will be assessed based on an ability to excel at one or more software engineering disciplines: front-end engineering, back-end engineering, infrastructure engineering.

We are seeking individuals with the following experience, skills, and abilities: 

  • Working at all levels of the stack 
  • Ability to engage with technologies such as: modern JavaScript (strong) in a “Jamstack” architecture, React, Next.js, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), JavaScript libraries, linting, and best practices, Google Cloud Platform (GCP), “NoSQL” document store persistence, and Git/GitHub version control.
  • Building and applying reusable front-end design patterns to reduce future development overhead
  • Incorporating global web design assets
  • Translating static mockups and images into working prototypes
  • Ensuring 508 accessibility compliance with the assistance of automated testing tools
  • Writing well-designed, testable, efficient code
  • Writing automated feature/functional tests for application flows
  • Ensuring seamless integration among front- and backend systems
  • Mitigating common security vulnerabilities (e.g., cross-site scripting)
  • Executing full lifecycle software development
  • Consuming application programming interfaces (APIs) to new and legacy internal and external systems, some of which may be undocumented
  • Translating application requirements into APIs, libraries/utilities, data models, and database schemas
  • Writing developer-friendly documentation (e.g., API documentation, deployment operations)
  • Improving shared libraries/utilities and practices around authentication, logging, alerting, and monitoring
  • Debugging and diagnosing issues in distributed systems
  • Designing infrastructure for supporting continuous integration, continuous deployment, and monitoring
  • Ensuring system uptime and performance
  • Monitoring and notifying appropriate officials in the case of security and data breaches
Apply now
Front-End Engineer

We are seeking a front-end software engineer with at least 4 years of experience using modern languages and practices who can translate a concept into solutions for users. You should be comfortable working in a startup environment where you think independently and operate with a high degree of autonomy. Given the pandemic, we’re looking for self-starters who are skilled at driving projects forward while communicating and collaborating closely with the team at a distance. 

As a part of the team, you will:

  • Deliver solutions that meet the needs of diverse users across New Jersey
  • Take problems that may be poorly specified and find the best software solutions, including evaluating custom-developed vs. SAAS options
  • Own features end-to-end, from planning to designing and building front-end interfaces
  • Experience applying leading industry development practices to solve complex problems through the use of human-centered design, open-source development and innovation, data-driven decision making, and agile development practices
  • Deliver projects with complex requirements, multiple stakeholders with disparate views, or high levels of bureaucracy
  • Deliver public-facing products or features on public-facing products with a large number of users (i.e. 100,000+)
  • Deliver tools or products with high uptime or availability requirements (i.e. SLAs of 99.9%+)
  • Work closely with product managers, designers, experts, leadership, and diverse stakeholders to translate findings and designs into product
  • Iteratively release new products that can be tested with users
  • Coordinate development activities (including the establishment of development processes) and make technical decisions that reflect the ideal solution and practical realities
  • Build and maintain the underlying technical architecture and processes -- including a cloud environment as well as continuous integration, automated testing, and source control processes -- that will enable the team’s success across initiatives
  • Develop technical documentation that can support the completion of state requirements
  • Provide counsel on technical matters in plain English to our team and stakeholders
  • Solve challenges using a wide toolkit that includes writing code, building the technical capacity of the team and State, translating user needs into technical decisions, mapping out technical options and architecture, and coaching and presenting to colleagues
  • Coordinate and work with in-house department and agency technical teams, including those who support legacy systems, to execute on development projects
  • Take part in office-wide initiatives, such as stand-ups, to enable collaboration and support across projects 
Preferred Technical Experience, Skills, and Abilities

Applicants will be assessed based on an ability to excel as a front-end engineer.

We are seeking individuals with the following experience, skills, and abilities: 

  • Ability to engage with technologies such as: modern JavaScript (strong) in a “Jamstack” architecture, React, Next.js, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), JavaScript libraries, linting, and Git/GitHub version control.
  • Building and applying reusable front-end design patterns to reduce future development overhead
  • Incorporating global web design assets
  • Translating static mockups and images into working prototypes
  • Ensuring 508 accessibility compliance with the assistance of automated testing tools
  • Writing well-designed, testable, efficient code
  • Ensure seamless integration among front- and backend systems
  • Mitigating common security vulnerabilities (e.g., cross-site scripting)
  • Executing full lifecycle software development
  • Writing developer-friendly documentation (e.g., API documentation, deployment operations)
  • Ensuring system uptime and performance
  • Monitoring and notifying appropriate officials in the case of security and data breaches
Apply now
Business Experience Lead

We are seeking a talented and experienced professional that will be responsible for transforming the experience of businesses interacting with the State. You’ll do this by driving the production of constantly-evolving content, getting user feedback regularly through standardized user testing, engaging with a diverse audience, and acting as a stakeholder for new technologies and interfaces through the Business First Stop initiative. The role will include elements of content creation, marketing research, user testing, experience design, communications management, and product management. You’ll be empowered outside of the standard agency structure, avoiding the trap of “shipping an org chart” and instead delivering a cohesive experience. Given the pandemic, we’re looking for self-starters who are skilled at driving projects forward while communicating and collaborating closely with the team at a distance. 

As a part of the team, you will:

  • Deliver solutions that meet the needs of diverse users across New Jersey
  • Expand Business.NJ.gov content and content delivery as “Editor-in-Chief”:
    • Develop the ‘start your business’ experience on Business.NJ.gov
    • Develop and run communication with businesses to keep them informed of services, resources, new rules/regs, COVID-19 updates, etc.
    • Conduct message and content testing sessions on an ongoing basis to ensure content is usable as intended for a diverse audience; incorporate feedback/data from the website and from the Business.NJ.gov chat system to inform content development
  • Increase business community feedback loops through market research and user testing
    • Coordinate interviews, surveys, focus groups, and stakeholder engagement to bolster feedback mechanisms with small businesses and industry stakeholders and drive strategic development and prioritization of our initiatives
  • Lead the creation of a new customer service experience for businesses
    • Coordinate the creation of, and manage, a cross-departmental customer service operations team to ensure rapid response to business inquiries 
    • Coordinate the creation of, and manage, a cross-departmental customer service advisory council to develop principles and guidelines that must be followed by all agencies and departments when serving businesses
    • Ensure knowledge gained from research and customer service delivery, including business obstacles and burdens, are informing Business.NJ.gov technology and policy decision-making
  • Take part in office-wide initiatives, such as stand-ups, to enable collaboration and support across projects 
Preferred Technical Experience, Skills, and Abilities

Applicants will be assessed based on an ability to excel at content strategy, editing, and product management. 

We are seeking individuals with the following experience, skills, and abilities: 

  • Writing and developing technical content that is accessible and easily understood for the public
  • Conducting market research and audience analysis
  • Conducting community outreach
  • Conducting message and content testing
  • Writing, managing, and distributing email and newsletter content, and managing an online newsletter distribution network
  • Managing editorial content and writing assignments with a number of stakeholders and content creators
  • Conducting user interviews and focus groups
  • Crafting and distributing surveys
  • Coordinating stakeholder engagement among multiple stakeholders and oversight departments
  • Establishing customer relationships and customer service standards
  • Incorporating customer feedback and analysis into product design
  • Developing user experience (UX) mockups and prototypes
  • Interpreting web analytics and incorporating into UX prototypes and interface designs
  • Product management and developing product requirements, feature requests, and interface options
  • Developing low-fidelity mockups
  • Using content management systems
  • Technical writing
  • Incorporating global web design assets
Apply now

About the Office of Innovation

The Office of Innovation was founded with the mandate to improve the lives of New Jerseyans by designing and deploying more effective and efficient government services. We operate in partnership with the Governor’s office, State agencies and departments, and outside partners - working differently to create innovative policies and technologies that address complex public problems. We apply data science and public engagement to understand problems, and use modern digital technologies combined with strategic policies to develop solutions that improve services while also reducing costs for the State and the taxpaying public.

Our team is made up of dedicated and energetic individuals with experience in government, business, civic tech, policy, and engagement. We are passionate about transforming the way government operates, and we support State agencies in innovating and improving the lives of all New Jerseyans. We partner with teams throughout the state to design and deploy world-class, innovative, and inclusive policies and digital services that solve pressing public interest challenges.

Principals we innovate by:
Since our creation, we have engaged in a wide variety of issues, including:

You can learn more about us at innovation.nj.gov.

We believe this mission can only be fulfilled with a diverse and inclusive team, environment, and approach. Are you interested in joining us?

The New Jersey Office of Innovation is proud to be an equal opportunity employer

We are deeply committed to the principles of equity, diversity, and inclusiveness and seek to create a pluralistic community for all.

We strongly encourage people of color, members of racial and ethnic minority groups, women, LGBTQI+ people, those with disabilities, and Veterans to apply. We are committed to building a team that is reflective of New Jersey’s incredible diversity.  

We do not discriminate against any candidate because of color, race, age, religion, sex, gender identity or expression, sexual orientation, membership in an employee organization, pregnancy, marital status, status as a parent, ancestry, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, retaliation, or other non-merit based factors.

Eligibility

You must be authorized to work in the United States. Candidates may be required to pass a background check and complete additional steps as part of the application and onboarding process. You will be considered an “at-will” employee, meaning both employer and employee have the right to terminate employment with or without cause or notice.